tkv88's Privacy Policy

1 Scope of Data Collection

tkv88 collects various types of information to provide its services. This information falls into two main categories: directly collected data and automatically collected data.

1.1 Personal Information Provided Directly

When you open an account or use our services on our platform, you may be required to provide the following information directly:

• Full name and date of birth (for age verification)
• Valid email address and mobile number
• Residential address
• Payment method details (bKash, Nagad, Rocket or Upay account number)
• National identity card or other identity documents (if required during the verification process)

1.2 Automatically Collected Information

Certain technical information may be collected automatically while you use our platform:

• IP address and device identifier information
• Browser type, version, and operating system
• Page visits, duration, and navigation patterns
• Login time, logout time, and session-related information
• Data obtained from cookies and similar tracking technologies

2 Purpose of Data Use

tkv88 uses collected information for the following legitimate purposes:

2.1 Account Management and Verification

Information is used to confirm your identity, maintain account security, and prevent unauthorized access. In particular, age verification is essential to prevent users under 21 from opening an account.

2.2 Financial Transaction Processing

The necessary information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Detecting and preventing fraudulent transactions is also part of this purpose.

2.3 Customer Support

Contact information is used to provide effective assistance if you have any issues or complaints. Our support team is active 24/7.

2.4 Legal and Regulatory Obligations

Information may be used to maintain records required to comply with applicable laws, regulations, and regulatory guidelines, and to respond to lawful requests from authorities.

2.5 Platform Improvement and Security

Analytical data is used to further improve the user experience, resolve technical issues, and strengthen the security of our services.

3 Disclosure of Information to Third Parties

tkv88 does not sell your personal information or share it with third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

• Payment Processors: Necessary information is shared with authorized payment service providers such as bKash, Nagad, Rocket, or Upay to complete financial transactions.
• Technology Partners: Service providers who assist in operating the technical infrastructure of our platform are bound by strict confidentiality agreements.
• Legal Authorities: Information may be provided to comply with court orders or directives from lawful authorities.
• Fraud Prevention: Information may be shared with relevant agencies to prevent fraud, money laundering, or other illegal activities.

Any third party that processes data on our behalf is required to comply with privacy standards equivalent to this Policy.

4 Data Security Measures

tkv88 has adopted industry-standard technical and organizational measures to protect your information:

4.1 Technical Security

• SSL/TLS encryption is used for all data transmissions
• Sensitive information stored in databases is kept in encrypted form
• Regular security audits and vulnerability assessments are conducted
• Firewalls and intrusion detection systems are kept active

4.2 Organizational Security

• Only authorized personnel are permitted to access personal information
• All staff receive training on privacy and data protection
• Access to information is controlled on a need-to-know basis
• Security incident monitoring and rapid response procedures are in place

5 Cookie Policy

tkv88 uses cookies and similar technologies to improve the functionality of its platform.

5.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and operate the core functions of the platform.
• Functionality Cookies: Used to remember your preferences, language settings, and other customizations.
• Analytical Cookies: Used to understand how users interact with the platform and to improve our services.

5.2 Cookie Controls

You can block or delete most cookies by changing your browser settings. However, disabling certain essential cookies may cause some platform features to not function properly.

6 Data Retention Period

tkv88 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected. The following factors determine the data retention period:

• For as long as the account remains active and for a defined period after the end of service use
• For the time required to meet legal and regulatory obligations
• For the relevant period in the case of dispute resolution and legal claims
• Financial transaction records are retained for a specified period

Once the retention period has passed or the purpose has been fulfilled, your information will be securely deleted or anonymized.

7 User Rights

You have the following rights regarding your personal information:

7.1 Right of Access

You have the right to know what information tkv88 holds about you and to request a copy of that information.

7.2 Right to Rectification

If any information held about you is incomplete or inaccurate, you may request that it be corrected.

7.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, some information may be required to be retained due to legal obligations.

7.4 Right to Object to Processing

You have the right to object to the processing of your personal information, particularly when it is used for marketing purposes.

7.5 Right to Withdraw Consent

If you have given consent for the processing of your information for a specific purpose, you have the right to withdraw that consent at any time.

8 Privacy of Minors

tkv88's services are intended only for individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21. If a minor attempts to register on our platform, we will cancel that account and delete any information collected.

If anyone becomes aware that a minor has opened an account on our platform, please notify our support team immediately.

9 International Data Transfers

Your information may be transferred outside of Bangladesh as required to provide our services. In such cases, we ensure that:

• Applicable data protection laws and regulations are followed
• The receiving party complies with adequate security measures
• The protection standards described in this Policy are maintained

10 Changes to the Policy

tkv88 reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will post a notice on our platform and/or inform you at your registered email address.

By continuing to use the platform after changes have been made, you will be considered to have accepted the updated Policy. We therefore recommend reviewing this page regularly.

11 Third-Party Websites

Our platform may contain links to third-party websites. Clicking on these links will take you to those sites, where their own privacy policies apply. tkv88 is not responsible for the privacy practices or content of third-party sites.