tkv88 Terms & Conditions

tkv88 ("Platform", "we", "our") provides an online gaming service for players in Bangladesh. These Terms form a legally binding agreement between tkv88 and its users ("you", "user", "member").

These Terms operate alongside our Privacy Policy and Responsible Gaming Policy. Those policies are considered an integral part of these Terms.

1.1 Definitions

• Platform: tkv88's website, applications, and all digital services.
• Account: A user's registered profile through which they access the platform.
• Balance: The amount of funds deposited in an account.
• Bonus Balance: Funds granted as a promotion or bonus, subject to specific conditions.
• Wagering Requirement: The amount that must be wagered before bonus funds can be withdrawn.

1.2 Validity of Terms

These Terms have been prepared in Bengali and that version is authoritative. tkv88 reserves the right to amend these Terms at any time. Continued use of the platform after changes take effect will be considered acceptance of the updated Terms.

2.1 Age Requirement

You must be 21 years of age or older to use the tkv88 platform. Only those aged 21 and above are permitted to open an account and participate in gaming activities. Minors are strictly prohibited from opening an account or taking part in any gaming activity.

At the time of registration, we may request an identity document or other supporting documents to verify your age. If it is found that a user is under 21, their account will be closed immediately and all transactions will be considered void.

2.2 One Person, One Account

Each person may open only one account. If a single person holds multiple accounts, tkv88 reserves the right to close them and cancel all bonuses received. Family members may operate separate accounts from the same device or IP address, but they must notify tkv88 Support in advance.

2.3 Obligation to Provide Accurate Information

You must provide accurate, complete, and up-to-date information at the time of registration. Providing false information may result in account closure and forfeiture of deposited funds. Any changes to your information must be reported to the support team without delay.

2.4 Identity Verification (KYC)

tkv88 may request identity verification at any time. This may include a national ID card, passport, driving licence, or bank statement. Withdrawals may be put on hold until verification is complete.

You are solely responsible for maintaining the security of your tkv88 account. Keep your login credentials (username and password) confidential and do not share them with anyone.

• Use a strong password that includes letters, numbers, and special characters.
• Change your password regularly.
• If you log in on someone else's device, log out when the session is over.
• If you suspect unauthorised access to your account, notify the support team immediately.

tkv88 will never ask for your password or full payment details via email, message, or phone. If you receive any such request, inform our support team straight away.

4.1 Deposit Terms

The minimum deposit amount on tkv88 is ৳300. We support the following payment methods:

• bKash — Bangladesh's most popular mobile financial service.
• Nagad — The digital financial service of Bangladesh Post Office.
• Rocket — Dutch-Bangla Bank's mobile wallet service.
• Upay — United Commercial Bank's mobile payment solution.

Deposit amounts are generally credited to your account instantly. If there is a delay due to a technical issue, contact the support team with proof of the transaction.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 10 to 45 minutes. Withdrawals can only be made using the same method used for the deposit.

• Identity verification may need to be completed before a withdrawal request is processed.
• Withdrawals are not possible for bonus funds until the wagering requirement has been met.
• tkv88 reserves the right to carry out additional verification for unusual transactions.
• If fraudulent activity is suspected, a withdrawal may be temporarily put on hold.

4.3 Currency & Taxes

All transactions on tkv88 are conducted in Bangladeshi Taka (BDT / ৳). Any tax liability is the user's own responsibility. We may be required to provide information in accordance with the instructions of the relevant tax authority.

5.1 Welcome Bonus

New members on tkv88 will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → Total balance ৳2,000
• Deposit ৳18,000 → ৳8,000 bonus (maximum limit) → Total balance ৳26,000

5.2 Wagering Requirement

To withdraw bonus funds, you must wager 25 times the bonus amount. Wagering is calculated on the bonus amount only (not on the deposit plus bonus). Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before bonus winnings become withdrawable.

5.3 General Bonus Terms

• A bonus offer can be claimed once only, unless stated otherwise.
• tkv88 reserves the right to modify, suspend, or cancel any bonus offer.
• Bonuses may only be used for legitimate gaming activity.
• Any attempt to claim bonuses through multiple accounts or by fraudulent means will result in bonus cancellation and account closure.
• The validity period of each bonus is specified in the individual offer; any unused bonus will be removed automatically once it expires.

5.4 VIP Program

The tkv88 VIP program has four tiers. Based on your regular gaming activity, you can advance to a higher tier:

• Bronze: Weekly cashback of up to 0.2%.
• Silver: Weekly cashback of up to 0.4%.
• Gold: Weekly cashback of up to 0.6%.
• Platinum: Weekly cashback of up to 0.8%.

Details and conditions of VIP cashback can be obtained through tkv88 Support.

6.1 Fair Play Policy

tkv88 guarantees fair play across all games. Our platform uses SSL encryption and fair play technology. Game outcomes are determined by a Random Number Generator (RNG) that ensures impartiality.

6.2 Sports Betting Rules

• All bets apply to approved events only.
• Bet outcomes are finalised after the match result is announced.
• If an event is cancelled or abandoned, the rules for the relevant bets will be determined by tkv88.
• In the event of changes to team names, seasons, or events, we reserve the right to make reasonable decisions.

6.3 Live Casino Rules

• In live casino games, the dealer's decision is final.
• In the event of a technical error, the relevant bet may be voided.
• If a disconnection occurs due to a network issue, tkv88 will determine the outcome in accordance with the applicable rules.

6.4 Slot Game Rules

Slot game outcomes are entirely random. The rules for each game can be found in that game's guide. Terms for free spins or other features may vary depending on the specific game.

The following activities are strictly prohibited on the tkv88 platform:

• Operating multiple accounts.
• Registering using a false identity or someone else's identity.
• Using bonuses or promotional offers fraudulently ("bonus abuse").
• Using software, bots, automation tools, or artificial intelligence to gain a gaming advantage.
• Secretly colluding with other players.
• Attempting to breach the platform's systems or security.
• Conducting money laundering or illegal financial activities.
• Providing betting services to third parties through the platform.
• Harassing other players or tkv88 staff.

tkv88 is deeply committed to responsible gaming. We believe gaming is a form of entertainment and should never be treated as a source of income or a solution to financial problems.

8.1 Self-Limitation Tools

We provide our users with the following options:

• Setting daily, weekly, or monthly deposit limits.
• Setting session time limits.
• The option to temporarily or permanently suspend an account.
• The opportunity to participate in a Self-Exclusion program.

For detailed information on responsible gaming, please visit our Responsible Gaming page.

8.2 Support & Contact

If you or someone you know is struggling with a gaming addiction, tkv88's support team is available 24/7 to help. Contact us at [email protected].

All content published on the tkv88 platform — including logos, designs, text, graphics, software, databases and code — is the intellectual property of tkv88 and is protected by applicable laws.

• Copying, distributing or publishing platform content for any purpose other than personal, non-commercial use is prohibited.
• tkv88's logos or trademarks may not be used without prior written permission.
• Content from third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe) is protected under their own intellectual property laws.

If you believe your intellectual property rights have been infringed, please contact us at [email protected].

10.1 Service Availability

tkv88 always strives to provide uninterrupted service, however the service may be temporarily disrupted for the following reasons:

• Scheduled maintenance activities.
• Technical issues or server upgrades.
• Circumstances beyond our control (force majeure).
• Internet connectivity issues.

10.2 Limitations of Liability

tkv88 is not liable for the following:

• Indirect or incidental losses caused by technical errors.
• Losses caused by the user's own network issues.
• Errors by third-party payment service providers.
• Financial losses resulting from the user's own decisions.

10.3 Third-Party Services

tkv88 uses third-party game providers and payment gateways. tkv88's liability for the actions of these third parties is limited. These third-party services operate under their own terms and conditions.

11.1 Filing a Complaint

If you have a complaint about any matter, please contact our support team first. Ways to reach us:

• Email: [email protected]
• Live Chat: Available 24/7.

When filing a complaint, please provide the transaction ID, date, time and a detailed description of the issue. We will work to resolve your complaint promptly upon receipt.

11.2 Finality of Decisions

Decisions made by tkv88 on technical gaming matters are final and binding. However, for complaints relating to financial transactions, we arrange an impartial review. All dispute resolution processes will be conducted according to Bangladesh Standard Time.

12.1 Changes to Terms

tkv88 reserves the right to amend these terms and conditions at any time. For significant changes, we will notify users via their registered email or through a notice on the platform. Continued use of the platform after changes take effect will be considered acceptance of the new terms.

12.2 Account Termination

tkv88 may close an account under the following circumstances:

• In the event of a breach of these terms and conditions.
• If evidence of fraudulent activity is found.
• In the case of prolonged inactivity (the specific period is defined separately).
• Upon instruction from a legal authority.

Users may also request closure of their account at any time. Upon account closure, any valid balance (excluding bonuses) will be withdrawable, unless the account was closed due to fraudulent activity.

12.3 Contact

If you have any questions or comments about these terms and conditions, please contact us. Our support team provides assistance in both Bengali and English, 24/7. Email: [email protected]